Input Zendesk Credential

Zendesk credentials are required so that IntegrateCloud can access Zendesk API and retreive all the tickets and send it to Atlassian JIRA for creating Issues.

Install IntergateCloud Zendesk App

This step is required so that you can use your https://{subdomain}.zendesk.com account to Escalate Zendesk ticket to Specific JIRA Issue.

Input On-Demand Atlassian JIRA Credentials

JIRA credentials are required so that IntegrateCloud can access JIRA and create the Issues based on the corresponding Zendesk Tickets.